Shipping policy

<h1>Shipping Policy</h1>

<h2>Order Processing</h2>

<p>All orders are processed within <strong>1–2 business days</strong> after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.</p>

<p>Once your order has been dispatched, you will receive a <strong>shipping confirmation email with your tracking number</strong>.</p>

<h2>Shipping Method</h2>

<p>We ship nationwide in South Africa using <strong>The Courier Guy</strong>.</p>

<p>Estimated delivery times:</p>

<ul>
<li><strong>Major Cities:</strong> 1–3 business days</li>
<li><strong>Regional Areas:</strong> 2–4 business days</li>
<li><strong>Outlying Areas:</strong> 3–5 business days</li>
</ul>

<p>Delivery times are estimates and may vary depending on location and courier conditions.</p>

<h2>Tracking Your Order</h2>

<p>Once your order has been dispatched, you will receive a <strong>tracking number via email</strong>. You can track your parcel directly on <strong>The Courier Guy website</strong>.</p>

<h2>Delivery Address</h2>

<p>Please ensure that your <strong>delivery address and contact details are correct</strong> when placing your order. We cannot be held responsible for delays or delivery issues caused by incorrect information.</p>

<h2>Delivery Attempts</h2>

<p>The courier may attempt delivery more than once. If delivery cannot be completed, the parcel may be returned to us and arrangements will need to be made for re-delivery.</p>

<h2>Delays</h2>

<p>While we aim to deliver within the estimated timeframes, delays may occur due to factors beyond our control, such as:</p>

<ul>
<li>Weather conditions</li>
<li>High courier volumes</li>
<li>Public holidays</li>
<li>Remote delivery areas</li>
</ul>

<h2>Damaged or Missing Items</h2>

<p>If your parcel arrives <strong>damaged or with missing items</strong>, please contact us within <strong>48 hours of delivery</strong> with photos of the packaging and products so we can assist you.</p>

<h2>Contact Us</h2>

<p>If you have any questions regarding shipping, please contact us at:</p>

<p>
<strong>Email:</strong> asg.supplements@gmail.com<br>
<strong>Phone:</strong> 061 448 3951
</p>